Deedio Terms of Service

1. Acceptance of Terms & Scope

Welcome to Deedio. These Terms of Service and End User License Agreement ("Terms" or "Agreement") govern your access to and use of the Deedio mobile applications (iOS, iPadOS, Android), web applications, and related software services (collectively, the "Service"), operated by Deedio ("we", "us", or "our").

By downloading, installing, registering for, or using the Service, you confirm that you have read, understood, and agreed to be legally bound by this Agreement and our Privacy Policy. If you do not agree to these Terms, you must immediately cease use of the Service and delete the application from your devices.

2. Family Eligibility & Parental Responsibility

The Service is specifically engineered for household family collaboration. The primary account registrant must be an adult aged 18 years or older (or the age of legal majority in your jurisdiction).

• Parental Authority: By registering a family account, you represent and warrant that you are a parent or legal guardian of any minor child profiles added to your household.
• Supervisory Oversight: You agree to supervise your children's interaction with the Service, whether accessed through dedicated home Kid Kiosk tablets or shared mobile devices.
• Master PIN Protection: You are solely responsible for setting and keeping confidential your 4-digit Master PIN, which restricts access to administrative controls, chore verifications, and account settings.

3. Limited Household License Grant

Subject to your continuous compliance with these Terms, Deedio grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and operate the Deedio software on compatible personal mobile devices, tablets, and web browsers solely for your personal, non-commercial household use.

This license is subject to the Apple Media Services Terms and Conditions (App Store Product Licensed Application End User License Agreement) for iOS devices, and the Google Play Terms of Service for Android devices.

4. In-App Currencies & Gamification Standards (Rule 9)

• Spendable Stars (⭐): Stars represent spendable chore allowances granted by parents for completing agreed-upon deeds. Stars may be redeemed exclusively for custom parent-approved household privileges (e.g. playtime, choosing movies, family outings).
• Lifetime Adventure XP: XP tracks long-term character progression across adventure tracks and never decreases when Stars are spent.
• Zero Monetary Value: Neither Stars nor XP possess any real-world fiat monetary value, cannot be redeemed for currency or financial instruments, are not transferable outside your household account, and cannot be traded, sold, or refunded.
• Zero Mystery Reward Packs or Gambling Mechanics: Deedio is built on evidence-based positive behavioral reinforcement. The platform strictly excludes chance-based mystery packs, paid randomized items, prize wheels, or casino-style mechanics.

5. Acceptable Use Policy

You agree to use Deedio in a lawful and respectful manner. You agree that you will not:

• Decompile, reverse-engineer, disassemble, or attempt to derive the source code of any portion of Deedio.
• Circumvent, disable, or tamper with any security features, cryptographic Kiosk pairing tokens, or Master PIN authenticators.
• Introduce malicious code, worms, Trojan horses, or harmful scripts into our servers or APIs.
• Upload or enter abusive, hateful, defamatory, or unlawful content in child profile nicknames or chore descriptions.
• Resell, sublicense, lease, or commercially exploit the Service without our express written consent.

6. Subscriptions, Payments & Free Tier

Deedio provides free core features alongside optional premium family subscription plans ("Deedio Family Pass"):

• App Store Billing: Premium subscriptions purchased through iOS or Android are processed and billed directly by Apple Inc. (via App Store) or Google LLC (via Google Play Store) in accordance with their respective billing terms.
• Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours prior to the end of the current billing cycle via your device's App Store or Google Play account settings.
• Refund Policy: Refund requests for in-app purchases are governed and administered exclusively by Apple and Google customer support policies.

7. Account Termination & Cascading Data Deletion

In compliance with Apple App Store Guideline 5.1.1(v) and Google Play account deletion mandates, parents retain the absolute right to delete their family account at any time:

1. In-App Deletion: Parents may permanently purge their family account within the app by navigating to Parent Settings > Legal & Compliance > Delete Account & Family Data.
2. Web Deletion Portal: Parents may submit a direct deletion request without installing or logging into the app via our public portal at https://deedio.app/delete-account.

Account deletion triggers an immediate cascading database erasure of all parent credentials, child profiles, chore logs, Stars ⭐, XP, and kiosk station tokens.

8. Intellectual Property Rights

All title, copyright, trademarks, design elements, character artwork, badges, software code, and user interface designs in Deedio are the exclusive property of Deedio and its licensors. All rights not expressly granted to you under this Agreement are reserved.

9. Disclaimer of Warranties & Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL DEEDIO OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Governing Law & Severability

These Terms shall be governed by and construed in accordance with the laws of your jurisdiction of residence, without regard to conflict of law principles. If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of remaining provisions.

11. Contact Information

For questions or legal notices regarding these Terms of Service or the End User License Agreement, please contact our legal support team: